From Jugaad to Start-ups
A few months
back, RBI governor Raghuram Rajan, made very accurate
points about “jugaad” (make-do solutions) that many Indians are so very
proud of:
“Jugaad or “working around” difficulties
by hook or by crook is a thoroughly Indian way of coping but it is predicated
on a difficult or impossible business environment. And it encourages an
attitude of short-cuts and evasions, none of which help final product quality
or sustainable economic growth.”
Therefore, he
said:
“We have to have the discipline to stick
to our strategy of building the necessary institutions and creating a new path
of sustainable growth where jugaad is no longer needed.”
I couldn’t agree
more with Rajan.
The other end of
the spectrum consists of start-ups. And boy, has start-up culture picked up in
the country. Today, India is 4th largest on the start-ups list,
after the US, UK and China. Remember the term “Unicorn” from an earliest
post? It refers to software companies founded after 2003 that are valued
today at more than $1 billion (yes, that’s billion with a “b”). Today, that
list includes Indian companies like Flipkart, Snapdeal, InMobi, Ola, Zomato and
PayTm among others!
In 2015 alone,
over $8.7 billion was invested in start-ups in the country: Ola raised $755
million, Flipkart got $750 million and PayTm raised $680 million. Now you see
why global giants like Uber and Amazon are pouring so much money into India: if
they don’t, the local startups will win by default. Most of the start-ups for
which you see ads (Snapdeal, Quikr, Food Panda, Pepper Fry and Saavn) all
raised more than $100 million last year. And who are the investors? It’s a
diverse mix consisting of Indian, US and even Chinese entities.
Did you notice
the common theme in all these start-ups? They are almost all Internet/software
based. Why’s that? Several reasons: software companies need very little money
to get started as opposed to, say, steel or auto companies. It also helps that
the Internet is one sector that doesn’t have too many entrenched players in
many areas (e-commerce, travel, food, e-payment) who can kill new companies by
sheer size. And this sector doesn’t need the institutions and systems that
Rajan talked about: hell, they get their funding via venture capitalists rather
than the banking system.
So while we
build the systems and institutions that Rajan talked about, it’s good to see us
moving along in other areas to build companies on a size and scale that would
never be possible with just the jugaad
mentality.
Sure. The point is well taken.
ReplyDeleteWe need to change our mindset like this in ever so many other aspects too. Our laws can be archaic, our bureaucracy is a huge system of very low efficiency, our ever willing to exhibit resigned indifference when something can be done etc. all of which are entirely due to our attitude.
We can and should do for the better.