Digital Transformation of India
In 2023, Nandan Nilekani, the man behind Infosys, Aadhar and India Stack, made a presentation on India’s digital transformation that has grown viral in recent times. In 2008, we had the world’s most “unbanked” population, i.e., folks without bank accounts. History shows that the fraction of the population with bank accounts is a function of how it rich it is. By 2017, 80% of the population had bank accounts despite the per capita GDP still being low. (For comparison, 80% coverage is usually achieved when a country’s per capita GDP is around 10 times ours.) How did that happen? Two critical factors were the dropping prices of smartphones and the even sharper drop in the price of Internet data costs. In turn, those two factors caused India’s digital payments to take off. The convenience of digital payments further drove the rise of bank accounts. Which then set off another virtuous cycle – subsidies and cash benefits could be transferred directly to recipients wit...