Gig Subcontinent #6: Oppression
Yes, admits Vandana Vasudevan in OTP Please , the gig economy has its ugly side of oppression too. And it’s a lot more complicated that you might imagine. For starters, those ratings affect gig workers opaquely : “Every action is judged by people they can’t see, according to rules they don’t know.” There is also a systemic bias against older workers. No, not due to their age. Rather, based on how long they’ve been with the company. Why? Shouldn’t longer term employees be valued more as they know the setup and expectations? Yes, but that gets countervailed by the fact that they become eligible for additional incentives as they stay longer. So the company’s algorithms reduce the amount of work assigned to them as they approach those milestones. As a result, their income reduces (since it was tied to number of orders fulfilled), and they end up leaving before they hit the milestone. Sneaky, right? “While capitalism hid exploitation behind a labour contract, digi...