Gig Subcontinent #5: Freedom
One of the
chapters in Vandana Vasudevan’s OTP Please is about an obvious benefit to all those
online services, namely freedom.
“Online
food delivery gives urban working women a breather from the non-stop treadmill
of meal preparation…”
Or when unannounced
guests popup. Or for that older era scenario when they even came “from other
towns and staying on for days to watch a temple festival”.
Bachelors (male
and female) working in a city, coming home late, find the convenience of being
to get food by clicking a few buttons a lifesaver. I could relate to this line:
“Young
migrants to the city have rarely cooked because they are too busy studying or
working. Technology has replaced the old support systems that offered comfort
to those away from home.”
Home delivery
liberates Muslim women in the subcontinent from the nuisance of putting on a burqa
every time they step out. Such use cases are endless and endlessly South Asia
specific.
Only when one goes
to places like Goa and Ladakh where the likes of Uber and Ola are banned
(pressure from local cab drivers) does one realize how much we take these such
ride hailing apps for granted. The inclusion of bikes and autos on these apps
further democratized (and made affordable) travel for many. Only Nepal though
seemed safe for women to hail bike rides! Panic buttons on the app, vehicle
tracking, the knowledge that the company has driver details all add to the
safety perception of women customers. Disabled folks find the ability to call
the vehicle to their door a godsend.
Besides, it’s not
as if walking down the street is a decent experience… “stray dogs, street
vendors, haphazardly parked care, cows, and the air thick with the smell of
exhaust fumes”.
I hadn’t thought of freedom as one of the consequences of the gig economy on all these criteria.
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