Jobs v/s Ideal Workplace
Recently, there were a lot of articles that tore into Foxconn’s factory at Sriperumbudur, which has a predominantly female workforce. Raghu S Jaitley summarizes the view of those articles: “Restrictive working conditions, poor food, low pay, long hours, semi-skilled work, lack of unions - you get the gist.” Jaitley then makes an interesting comparison to how the call center and BPO industry was described two decades back: “The mental and physical toll on workers doing the night shift, long hours and low pay, the mental stress of faking an accent and getting abused by customers on the other end of the call, the low quality of work with no future prospects, the packing of workers in a cramped van that was used for commuting to the offices and the unhealthy food served in the canteens. And, of course, no unions.” Sound similar to the Foxconn factory? Fast forward, he says, to present day. BPO’s moved up the value chain, the kind of work improved, and career opportunities ...